Help Centre

  • We connect businesses with skilled professionals in the Philippines to handle various tasks remotely. Clients submit their project requirements, and we match them with suitable candidates from our trusted network. Learn more in our How It Works section.

  • We support a wide range of services to the Philippines, including customer support, virtual assistance, video editing, sales support, and more. Contact us with a short description of your requirements.

  • We thoroughly vet all our Filipino employees, ensuring they possess the necessary skills and experience for their respective roles. All hires are referrals from other trusted, high performing employees.

    In addition, our pay is 1.5-2X higher than wages in a traditional BPO office, allowing us to attract top talent.

  • While the employees aren’t technically on your payroll, you are encouraged to integrate them into your organization. Your team can manage the training and ongoing support needed to remain successful.

  • You do not. Our plans start at as little as 10 hours per week. Often an easy way to test the process and add hours as you experience the benefits and build trust with your employees.

  • Yes, you can easily scale up or down the number of employees based on your business requirements. Our flexible outsourcing model allows for seamless adjustments to accommodate changing needs and optimize resource allocation.

  • Outsourcing to the Philippines offers numerous advantages, including cost savings, access to a highly skilled workforce proficient in English, time savings, and scalability to meet fluctuating business demands. Learn more with this free Overview for First Time Outsourcers.

  • Billing and payment processes are straightforward. Invoices are sent the first of every month. All employee payments are handled for you throughout the month.

  • Client satisfaction is our top priority, and we strive to ensure a positive experience for all parties involved. If you're not satisfied with the performance of an employee, we'll work closely with you to address any concerns and, if necessary, make arrangements for a rapid replacement.

  • The Philippines is producing over 500,000 college graduates every year. Their skills are employed across the contact centre space but these proficient employees no longer want to be tied down to large corporations. Many are making the transition to freelancing for Western companies directly and are eager to support growing businesses.